Book a place
When booking needs calling.
No booking or chat button? Request a reservation at a local restaurant, bar, onsen, spa or salon.
“Could you ask for a table for two on Friday?”
A little closer to the real Japan
Moshimo calls Japan for you.
Book. Change. Ask. And more.
Tell us what you need in your language. We call in Japanese and bring the outcome back to your app.
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Free request previews · One eligible free call per new account
See how it works
Some of Japan’s best experiences start with a phone call.
A tiny sushi restaurant. A quiet onsen. A place with little online information. Moshimo makes the connection, so you can keep exploring.
Made for your kind of trip
One request. More possibilities.
From the plans you’re making to the surprises along the way.
Change plans
Plans changed? Let them know.
Running late, changing the time or adding a guest? Even plans made online can need a Japanese phone call to change.
“We’re running 20 minutes late. Could you let them know?”
Ask & check
Know before you go.
Tattoo policies, luggage storage, children’s entry or your size in stock. Ask the business directly and plan around an answer.
“Does this onsen welcome guests with tattoos?”
More help
Help with the unexpected.
Left something behind? Need your hotel, a taxi company or a delivery service? Tell us what happened and what you need.
“I left my jacket at the hotel. Could you ask about it?”
How it works
Your words. A call in Japanese.
You decide what to ask. Moshimo makes the connection.
Tell us what you need
Add the business’s Japanese phone number and describe your request in your language.
Review before we call
Preview your request for free, clarify the details and confirm when you’re ready.
We call in Japanese
Our AI-assisted caller explains your request and asks the business for an answer.
Get the outcome in your app
See what the business said, what was completed and what still needs your decision.
After the call
Keep the answers. Keep exploring.
The call ends. The useful details stay with you, ready for the next part of your trip.
An outcome you can use
Read what the business confirmed, including when the answer is no.
Know what comes next
See any open questions or decisions that still need your attention.
Revisit the details
Review transcripts and recordings when available. Recordings are kept for up to 30 days and may be deleted earlier.
Your request
“Does the Shibuya shop have these shoes in black, size 26 cm?”
What the business said
In stock at this branch.
Black, 26 cm is available. Stock can change; no item has been reserved.
Your next step
Decide whether to visit or make a separate request to ask about a hold.
An example, not a live stock check. Actual answers depend on the business.
A little clarity before you call
Your request, with clear boundaries.
Moshimo helps you communicate. Each business decides what it can arrange.
Your permission comes first
Review your request before calling. Recording and transcription consent is requested before your first call.
An answer, not a guarantee
Availability, policies and outcomes depend on the business. Independently confirm important details.
For everyday travel needs
Moshimo is not an emergency, medical or legal service. For emergencies, contact local emergency services directly.
Make the connection
Your next Japan story starts with a request.
Download Moshimo. Unlock more of the Japan you came to experience.
Start with one eligible free call.
Each new account receives one eligible free Call for Me call. After that, choose a fixed-duration Call Pass with included minutes. No automatic renewal.