Commercial Disclosure
The Moshimo app is free to download, includes one eligible free Call for Me call per new account, and offers fixed-duration Call Passes through Apple In-App Purchase on iOS and Google Play Billing on Android.
Last updated: November 13, 2026
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Products and prices
The US-dollar amounts below are reference base prices. Apple App Store or Google Play displays the final localized price, currency, and any applicable tax in its purchase confirmation sheet before you authorize payment.
- A partner discount code applied to your account lets you buy the same Pass or top-up at a discounted store price. It does not change what you receive.
Additional charges
Moshimo does not add a separate purchase fee. Your mobile carrier or internet provider may charge for data access. You remain responsible for any price, cancellation charge, deposit, medical bill, fare, or other obligation you separately authorize with the business or another third party called on your behalf.
Payment method, timing, and delivery
Apple processes payment for App Store purchases using your Apple Account, and Google processes payment for Google Play purchases using your Google Play payment method. Moshimo does not receive your full payment-card or bank-account details.
The Pass or top-up credit becomes available immediately after the App Store or Google Play transaction is completed and Moshimo's server verifies it. If verification is delayed, use Restore Purchases or contact support. Only one Call for Me request may be actively calling at a time, and each call is limited to five minutes.
Duration, minutes, and renewal
A day is a fixed 24-hour period. A Pass requires both unexpired time and remaining minutes and ends when either is exhausted. It does not renew automatically and creates no recurring charge.
A Pass's duration starts with the first connected call that uses its minutes, or automatically 12 months after purchase if it has not started by then. A further deliberate purchase while a Pass is active adds its minutes and extends its duration; Passes that have not started are added together when they start. Unused minutes expire and are not revived by a later purchase.
Top-up credit is a one-time purchase of call minutes that never expire. It is used only after any active Call Pass minutes, including to continue a call when Pass minutes run out, and each call uses credit in whole minutes, rounded up. A call cannot start on credit alone with less than one minute of credit. Refunded credit is removed from your balance.
Cancellation, refunds, restoration, and account deletion
Digital access is delivered immediately and generally cannot be returned like a physical product. Purchase cancellations and refund requests are handled under Apple App Store or Google Play rules, as applicable, and applicable law. Mandatory consumer rights are not limited.
Restore Purchases can re-associate supported transactions with the same signed-in Moshimo account after a reinstall or device change. Deleting the Moshimo account immediately and permanently forfeits unused Pass time and minutes, does not automatically request a refund, and prevents later restoration of that access.
No Moshimo restaurant guarantee
Moshimo does not currently collect a restaurant guarantee deposit through the public app. Any charge or obligation independently requested by a restaurant, clinic, hotel, carrier, or other third party is separate from a Call Pass.